Billing System
To empower users with flexibility in managing their Ecotopia data service fees and optimizing their usage, Druid provides a user-friendly billing system based on the Data Subscription Status of each device.
Data Subscription, Data Platform Functions and Cloud Service
Different combinations of Ecotopia data service items are available for devices under various Data Subscription Statuses, with corresponding charges. The table below illustrates the Data Subscription Status and the associated Ecotopia data service items.
| Status | Data Subscription | Data Platform Functions | Cloud Service |
|---|---|---|---|
| Active | ✔ | ✔ | ✔ |
| Inactive | X | ✔ | ✔ |
| Suspended | X | X | ✔ |
| Terminated | X | X | X |
Users can modify the Data Subscription Status of devices as needed via the Ecotopia web and App. (Learn how on Ecotopia web here and Ecotopia App here)
Additional Data Subscription
For devices with Active status, users have the option to subscribe to Additional Data. Click here for instructions on ODBA subscription, and contact us for information on other Additional Data Subscription options.
How is the Ecotopia data service fee charged?
The Ecotopia data service fee is billed monthly. On the 5th of each month, the system deducts the fee for the previous month based on the device's Data Subscription Status.
For instance, let's consider a cellular model FLEX II 4G with an Active Data Subscription Status and an Additional Data Subscription for ODBA at the time of billing. In this scenario, the charge for the previous month would be 10.99 USD (calculated as Data Subscription 7.00 + Data Platform Function 2.00 + Cloud Service 0.99 + ODBA 1.00).
To streamline billing and enhance user experience, after the first change in Data Subscription Status for a device, users must wait for a 2-month period before making subsequent status changes.
Users can conveniently access their billing records by visiting Ecotopia > Billing, ensuring transparency and easy management of their data service fees.