Data Subscription Status Management

Check below instructions on how to manage data subscription status:

• When a device is newly purchased, the device is "Suspended" by default. You need to change it to Active to test and use it.
• When a device is newly purchased and you have no plan to use it soon, you can keep it at Suspended.
• When a device has collected some valuable data but you don't expect further useful data from the device due to various reasons (for example, the study case closed, the device dropped, the animal died or go missing), you can set it to Inactive to keep using our data platform to view or analyze the collected data.
• If you want to remove a device from your account, you can set it to Terminated.

Note: Terminated device cannot be restored. Make sure that you have downloaded all the needed data.