DEBUT Series Quick Start (INTELINK)

This guide is for DEBUT series devices that transmit data with INTELINK technologies. The models include NANO, ULTRA, YAWL, MINI LoRa, and BADGE LoRa, etc.

System Architecture

The flow-chart below shows how data is transmitted from such device to your account.

Before Using

Make sure you have an Ecotopia account to log in to Ecotopia App and data center.

• Ecotopia App: Search "Ecotopia" on App Store or Google Play. This is the App icon:
• Ecotopia data center: https://www.ecotopiago.com/

You can operate all devices under the account after logging in.

Before test, please switch the data subscription status from the default "Archived" to "Subscribed" and subscribe additional data including ODBA data if you need.

Getting Started

Step 1: Charge the device (rechargeable devices only)

Place the device under direct sunlight for several hours or longer, depending on the weather.

Note: Avoid placing the device directly on concrete floor, rock or metal surface, especially in summer, because fast rising temperature of such surface (sometimes could be over 80℃) could cause permanent damage to the device. When deployed on animal, however, the device temperature is influenced by animal body temperature and will not be too high.

Step 2: Turn on the device and deliver settings

We recommend that you always turn on a device with your mobile phone connected to network, especially for the first time of device initialization.

Note: If you plan to initialize your device in an environment without mobile network, please make sure you have cached all necessary information in your mobile phone beforehand. For details, see Cache management.

1. Authorize Bluetooth to Ecotopia App, and log in with your account.
2. Tap INTELINK icon on App and wait for 15~ 20 seconds. You will see a list of devices. Those in blue color are detected by App.
3. Tap to select one device, or tap and hold to select multiple devices. Follow the instructions to turn them on, and deliver the settings to the device. Note:
   • For some batches of devices, shake a device to see LED blinking (blinking LED light indicates that INTELINK of the device has been activated), then tap INTELINK icon and turn on the device before the LED blinking stops.
   • "Setting delivery" is an important step to initialize your device. By doing this, the device can obtain the fine settings that are suitable for each sub-model. When your App is connected to network, it will obtain the correct settings from the cloud server. Without network connection, the App will use the information you cached in your mobile phone.

Step 3: Obtain and View the data

Place the device in open space with a sky view, and keep it far from high walls, metal surface, strong magnet, or liquid surface (like wet floor). This provides a favorable environment for GPS signal receiving and gateway connection.

The device will start collecting data. After a few hours, use INTELINK function on Ecotopia App to search for the device again, and choose “Data synchronization”. The data will be automatically uploaded to cloud server via network connection of your mobile phone. Then, you can view the data on App and data center.

Before deployment, it is highly suggested to keep the device working for several days. During the period, you can get familiar with the system, get to know the best device setting for local environment and be sure the battery is fully charged before deployment.

We will give you in-time technical support during testing and deployment to ensure the device can work at its best performance.

About Gateway

Gateway is a device that is able to collect data from DEBUT series devices via INTELINK and then send the data to cloud server via network connection. During the above process, your mobile phone is functioning as the most common gateway when you download data with Ecotopia App.

If you want a professional gateway that can be placed in the field, automatically collecting data from a long distance, delivering new settings to the tags, and recording how the tagged animals enter and exit its communication zone, as well as many other advanced functions, please contact [email protected].

Data Service Fee Management

Data service fee consumption of a device in each month is determined by its data subscription status during that month. To optimize the data service fees for your devices, it is important to manage their data subscription status based on your needs.

In addition, please keep your account balance positive to avoid disruptions to data services. To recharge your data service fee, please contact your sales representative for assistance.

For more information, see Ecotopia Data Service Fee.

SATISFACTION GUARANTEE

Druid Technology offers triple satisfaction guarantee to relieve you from any worries.

6-Month Return & Refund Policy (Customized Products Excluded)

You may request a return^[1] and refund within 6 months from the purchase date if dissatisfied with the device. The customer is responsible for two-way shipping costs, including any applicable customs duties and data service fees incurred during the ownership period.

Limitations:

• The device must not have been deployed, physically modified or tampered with, or show visible damage.
• It must be stored and maintained in accordance with guidelines^[2].
• Any testing must have been conducted within specified environmental parameters.
• The device must remain fully functional as verified through remote diagnostic testing by Druid technicians.

1-Year Limited Warranty

Your device is covered by a 1-year limited warranty from the purchase date. During this period, Druid will repair or replace defective devices at our discretion, subject to technical feasibility. The device must be returned^[1] to Druid for service.

Limitations:

This warranty does not cover defects caused by:

• Improper storage, maintenance, handling, or use outside guidelines^[2] or application scenarios agreed upon with Druid or its sales representatives prior to purchase
• Physical damage

DEBUT Renewal Plan (Optional)

Apart from return & refund and limited warranty, you can purchase DEBUT Renewal Plan as a lifetime insurance that offers you a new device without condition. You can also purchase renewal plan for the replaced new device. After the service is used, the status of old device will turn to Deleted.

Disclaimer

This warranty policy constitutes the sole and exclusive remedy available to customers and supersedes all other warranties, express or implied, including any warranties of merchantability or fitness for a particular purpose. We reserve the right to modify this policy at any time without prior notice. Please refer to the latest version of our warranty policy on our website for the most current information.

[1]: Please always contact us before shipping any device back to Druid Technology, especially for international shipments. We require time to prepare necessary documents for customs clearance. Without prior notification, we will NOT be able to facilitate customs clearance, and:

• Packages may be returned to the customer, and the customer will be responsible for the return shipping fees.
• Customs may reject or destroy the package, depending on regulations.

For a smoother return process, your cooperation is appreciated.

[2]: Failure to adhere to below guidelines for storage, maintenance, or usage may void your warranty coverage. Malfunctions, performance degradation, or permanent damage resulting from non-compliance will not qualify for repair or replacement under warranty. Carefully review the guidelines below to maintain warranty protection.

Storage Environment

Ensure the device is turned off before storage.

• Temperature

  • Store the device in environments between -10°C to 35°C.
  • For optimal preservation, place the device in an anti-static plastic bag and store it in a refrigerator’s crisper drawer.
  • Avoid exposure to temperatures below -20°C or above 60°C, as extreme conditions may cause irreversible damage.

• Electromagnetic Exposure

  • Keep the device away from magnetic or electric fields (e.g., those emitted by power transformers).

• Physical Handling

  • Store in a secure location to prevent accidental drops onto hard surfaces.
  • Do not dismantle, alter, or tamper with the device.

Battery Maintenance

• Regular Charging

  Charge the battery according to the cycle specifications for your device model. This is critical for models with smaller batteries like ULTRA. Contact your sales representative for model-specific charging protocols. Click HERE to know how long it takes to fully charge a battery.

  Model	Battery charging cycle
  ULTRA / NANO P1 Lite, etc.	once every 2 weeks
  NANO / MINI / INTERREX / FLEX II, etc.	once every 1 month
  FLEX II Argos / FLEX II MAX / LEGO, etc.	once every 2~3 months
  YAWL C2 Max 550 / YAWL C4 Max 550, etc.	once every 3~4 months
  HUB 4G, etc.	once every 6 months

• Charging Verification Process

  1. After charging, launch Ecotopia App and select the Intelink icon (middle-bottom corner).
  2. Navigate to the Intelink page and wait until device UUIDs in the list transition from grey to highlighted.
  3. Check the battery level.
     • Below 4 V: Continue charging.
     • 4 V or higher: Turn on the device, synchronize data, and turn it off for storage. There is no need to modify the device's data service status during this process.

Usage

• Pre-Deployment Testing

  Conduct a pre-deployment functionality test to verify data transmission. Test the device for at least 7 days prior to deployment to ensure operational reliability and familiarize yourself with the tracking system. For cellular/satellite transmission models, ensure data is collected and transmitted via non-Intelink methods at least 3 times before deployment.

• Solar Panel Exposure

  Verify the solar panel is fully exposed for deployment, accounting for animal behavior (e.g., body movement, molting). Never allow the panel to be partially or fully blocked by feathers, debris, or other materials.

• Proper Setting

  Align GNSS and transmission intervals with the target species' behavior (e.g., migration, breeding, hibernation) and environmental conditions (e.g., seasonal light/temperature changes). Overly frequent intervals may cause battery drain, and long-time battery drain can degrade performance and battery health. Contact the support team to design species-and-habitat-optimized intervals for your study.